Privacy Plocy

1. Information We Collect

Mithila Heritage Hotel collects personal information such as name, email address, phone number, and booking details when you make a reservation or contact us.

2. How We Use Your Information

Your information is used to process bookings, improve customer service, send booking confirmations, and provide updates regarding your stay.

3. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

4. Cookies Policy

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

5. Third-Party Sharing

We do not sell, trade, or rent personal information to third parties. Information may only be shared when required by law.

6. Payment Information

Payment transactions are processed securely through trusted payment gateways. We do not store sensitive card details on our servers.

7. Changes to This Policy

Mithila Heritage Hotel reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated date.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our official website or reception desk.

9. User Rights

Guests and users have the right to access, update, or request deletion of their personal information. You may contact us at any time to modify or review the data we hold about you.

10. Booking & Reservation Policy

All bookings at Mithila Heritage Hotel are subject to availability and confirmation. Guests are required to provide accurate information during reservation. Cancellation and refund policies may apply depending on booking terms and timing.

11. Security & Surveillance

For guest safety and security, the hotel premises may have CCTV surveillance in public areas. This is done to ensure a safe environment for all guests and staff while maintaining privacy standards.